Have Questions?
Frequently Asked Questions
What are your shipping options and costs?
All orders are carefully packaged and shipped with tracking information. We ship Monday through Friday, excluding holidays. It may take about 2-3 business days to ship.
How long do I have to return items?
We want you to love your purchase! Here's our return policy:
- Items can be returned within 7 days of purchase
- Return shipping is FREE for defective items on our part
- For other returns, return shipping is the customer's responsibility
- Refunds are processed within 5-7 business days after we receive your return
To start a return, please contact our customer service team at jcjboutique2020@gmail.com
What payment methods do you accept?
We accept a variety of secure payment methods for your convenience:
- All major credit cards (Visa, Mastercard, American Express, Discover)
- PayPal
- Apple Pay
- Google Pay
- Shop Pay
All transactions are encrypted and secure. Your payment information is never stored on our servers.